IN THIS LESSON
What you need to consider when designing and implementing an integration model for students. It is important to decide who will carry out the below assessments, for instance the Higher Education Institution, the collaborating NGO or even the CSGs.
Design:
Assessment of existing university integration services: housing service, social service, health centre, language classes, buddy program, international students' services, administration, law clinics, student organisations, student unions, religious institutions/chaplaincy, mental health services, housing organisations, volunteer offices, careers services.
=> contact them to understand how they could support the programme: tools, partnership, info-sessions, trainings, expertise.
Assessment of student needs: academic needs, language, financial needs, budget planning, network, leisure, administrative needs.
Make sure to involve a specialised entity working with migrants and refugees to understand the specific context.
Identify what support is not provided by the university services. These gaps need to be filled.
Identify key actors outside campus - public administration and services, NGOs offering support to newcomers, civil society organisations, mental health centres and healthcare providers, language schools.
Use existing partnerships which the University has in this area.
Integration should extend beyond the university through “satellite” connections with the wider community (e.g. volunteering, clubs, civic engagement opportunities).
Ensure diversity within CSGs, including different skills, cultural backgrounds and lived experiences to better respond to challenges.
Designing inclusive support services is key. However, importance of using existing services in the first instance (see below in implementation).
Training staff and building institutional capacity: provide them with necessary information to understand the student beneficiaries' specific needs.
Implementation:
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Ensuring coordination with external partners (NGOs, student groups, public administration, etc.): plan coordination meetings and information sharing to local entities. It is also important to consider the expertise within the group; as seen in existing CSGs in Ireland, certain skills may be needed (e.g., administration, welfare, fundraising), and tasks can be assigned based on these strengths.
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Decide which approach to take; community sponsorship group or support network, internal or external to the Higher Education Institution. What will be the role of university and community and who will be in charge of what. For example, who will keep track of formal administration for the students, who will welcome them at the airport, and who will organise their arrival. Different universities have adopted different models: in Galway (Ireland), Pobal na Gaillimhe is mostly student led, while in UCD (Dublin, Ireland) Cairde Dublin is primarily staff led. This composition influences how responsibilities are shared and how many volunteers are needed per student. oes here
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It is important not to replace existing services but to redirect to the existing professionals. For example, Careers Services specialising in international recruitment and post-graduation support sharing their expertise. Mention late arrival issues here.
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language, documentation issues (Convention Travel Document), academic system differences, limited resources, finances, trauma, stress and uncertainties.
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How can we keep motivation high among those involved? Recognition systems such as Volunteer Awards or letters of acknowledgement (e.g., from the Minister, as used in community CS groups in Ireland) can help sustain engagement. Connecting with people’s interests broadens participation. In Galway (Ireland), students receive a 10 credit module for participating in the CSG, which both motivates involvement and helps prevent burnout.
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How many volunteers are needed per student? The model and organisation of the group have an impact here. Specific needs of the individuals concerned must be considered. Fundraising remains a core component of many CSGs, particularly where monthly stipends or additional supports must be covered.
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Financial concerns need to be considered. Data handling and sharing of personal information.
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Stress (impacting studies)
Failed exams
Documentation issues
Financial
Mental health support needs (uncertainties, trauma)
Unexpected Sickness / pregnancy
Burnout among volunteers
Disruptions caused by late students arrival
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